Professional paper

https://doi.org/10.31803/tg-20170809204554

Success measurement of business processes

Ivica Kaniški ; University North, Varaždin, Croatia
Ivan Vincek ; University North, Varaždin, Croatia

Abstract

A business process is an activity or set of activities that accomplish a specific goal of an organization. In almost every organization there are three important pillars that keep the whole organization together - people, processes and technology. All three are linked and if one of them does not work well, others can easily collapse. Success Measurement is a complex activity that includes at least four disciplines: economics, IT, management and accounting, implying the process of quantifying the effectiveness and effectiveness of an action. Success Measurement is a dynamic system that supports the decision-making process by collecting and analyzing information.

Keywords

analysis of business processes; business processes; measuring success; program tools

Hrčak ID:

202365

URI

https://hrcak.srce.hr/202365

Publication date:

15.6.2018.

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