Professional paper
https://doi.org/10.21278/brod70107
A FUZZY EVALUATION MODEL OF CHOOSING A MIDDLE MANAGER FOR AN INTERNATIONAL SHIPPING SERVICE PROVIDER
Ji-Feng Ding
orcid.org/0000-0001-5268-3024
; Department of Aviation and Maritime Transportation Management, Chang Jung Christian UniversityTainan 71101, Taiwan
Jung-Fong Kuo
; Program in Business and Operations Management Chang Jung Christian University, Tainan 71101, Taiwan
Wen-Hui Tai
; Department of Tourism Management, Chia Nan University of Pharmacy & Science Tainan 71710, Taiwan
Abstract
Choosing a middle manager with management competency and capabilities will have a decisive influence on the organization's development for international shipping service providers. There is ambiguity and uncertainty in the decision-making environment during the selection of a middle manager and many evaluation criteria must be considered. The main purpose of this article is to construct a fuzzy multiple criteria decision-making (MCDM) model for international shipping service providers to use when selecting a middle manager. First, some methods and concepts of the fuzzy theory are introduced in this article. Five steps of evaluation model of fuzzy MCDM algorithms are then proposed to choose a best middle manager. Finally, an international shipping case is presented and the proposed fuzzy MCDM model is illustrated step by step. It can be seen from the demonstration that this evaluation model can be used to effectively select the best middle manager.
Keywords
fuzzy evaluation model; multiple criteria decision-making (MCDM); middle manager; international shipping service provider
Hrčak ID:
216894
URI
Publication date:
31.3.2019.
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