Review article

CRITICAL FACTORS TO SUCCESSFUL REVERSE LOGISTICS ACTIVITIES

Klavdij Logofar ; Faculty of Economics and Business, University of Maribor, Slovenia

Abstract

Firms are recognizing that reverse logistics is a component of the total logistics management process that is growing in importance. Reverse logistics services are part of a trend toward incorporating environmenlal concerns into business philosophy and every day business operation of manufacturing firms. The scope of reverse logistics may range from a relatively limited combination of activities (e.g. collection, transportation and warehousing) to a comprehensive set of logistics services. The author first discusses the characteristics of reverse logistics in the manufacturing firms, which could be helpful in understanding the importance of reverse logistics services. The author also analyses factors that are critical to successful reverse logistics strategies and programs. These factors can be grouped into the following categories: management and control, measurement and finance.

Keywords

business logistics; reverse logistics; environment protection; services

Hrčak ID:

222677

URI

https://hrcak.srce.hr/222677

Publication date:

11.6.2002.

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