Original scientific paper
https://doi.org/10.26332/seemedj.v3i2.110
Influence of Work Motivation, Work Environment and Job Satisfaction on Turnover Intention of Croatian Nurses: A Qualitative Study
Eva Smokrović
orcid.org/0000-0002-4543-9127
; Faculty of Medicine, Josip Juraj Strossmayer University of Osijek; Institution for home helthcare and rehabilitation Helena Smokrović, Rijeka
Ivana Gusar
; Faculty of Medicine, Josip Juraj Strossmayer University of Osijek; Department of Health Studies, University of Zadar
Dijana Hnatešen
; Faculty of Medicine, Josip Juraj Strossmayer University of Osijek; Clinical Hospital Centar Osijek
Kristina Bačkov
; Faculty of Medicine, Josip Juraj Strossmayer University of Osijek; General Hospital Zadar
Antun Bajan
; Faculty of Medicine, Josip Juraj Strossmayer University of Osijek; Department of Emergency Medicine, Osijek
Zvjezdana Gvozdanović
; Faculty of Medicine, Josip Juraj Strossmayer University of Osijek; General Hospital Našice
Harolt Placento
; Faculty of Medicine, Josip Juraj Strossmayer University of Osijek; General Hospital Našice
Boštjan Žvanut
; University of Primorska, Faculty of Health Sciences, Izola, Slovenia
Abstract
Aim: The purpose of this study was to examine, identify and describe the factors that influence the turnover intention of nurses in Croatia.
Methods: A qualitative descriptive phenomenological study was conducted in June 2018. The participants were 20 registered nurses working full time who were employed in different cities in the Republic of Croatia, working in different healthcare institutions and in different medical fields. The data were obtained from interviews and were analysed and interpreted using the content analysis method.
Results: During data analysis, four main ideas emerged as follows: job satisfaction, work motivation, psychological factors (individual) and structural factors – work environment. Job satisfaction has been identified as a key factor with direct impact in nurses' turnover intention. Work motivation, psychological factors (individual) and structural factors – work environment does not have a direct influence on the nurses' intention to leave their job, but they have a significant indirect impact through job satisfaction.
Conclusion: Recognizing nursing challenges in the healthcare system and the factors which influence the intention of nurses to leave their workplace can help with the development of a clear strategy and retention measures based on the factors that influence the nurses’ turnover intention.
(Smokrović E, Gusar I, Hnatešen D, Bačkov K, Bajan A, Grozdanović Z, Placento H, Žvanut B. Influence of Work Motivation, Work Environment and Job Satisfaction on Turnover Intention of Croatian Nurses: A Qualitative Study. SEEMEDJ 2019; 3(2); 33-44)
Keywords
job satisfaction; motivation; turnover; qualitative research; nurses
Hrčak ID:
232221
URI
Publication date:
16.12.2019.
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