Original scientific paper

https://doi.org/10.37741/t.68.2.8

Influence of limiting beliefs in soft employability skills: An analysis for the hospitality sector

Lourdes Susaeta orcid.org/0000-0003-1134-598X ; Department of Business Organization and Marketing, Faculty of Commerce and Tourism, Complutense University of Madrid, Spain
Frank Babinger orcid.org/0000-0003-0372-1842 ; Department of Geography, Faculty of Commerce and Tourism, Complutense University of Madrid, Spain
Natalia Muñoz orcid.org/0000-0003-3749-0034 ; Faculty of Commerce and Tourism, Complutense University of Madrid, Spain

Abstract

The purpose of this paper is to identify the main soft skills demanded by the hospitality industry, under the perception of master´s degree students and the influence of limiting beliefs in skills development. After a literature review, we lead a fieldwork based on workshops in which we conducted two questionnaires and we analyze the behaviour of students through the method of tutor observation. The results show a relationship between their soft-skills, and a significative negative correlation between perceived skills and the limiting beliefs. With this exploratory paper, we try to contribute to the better knowledge of new factors that may be hindering the development of the soft skills demanded in postgraduate students in the hospitality sector. These preliminary conclusions can be useful for both postgraduate schools and companies in their selection and training processes.

Keywords

employability; soft skills; limiting beliefs; postgraduate; hospitality industry

Hrčak ID:

238782

URI

https://hrcak.srce.hr/238782

Publication date:

8.6.2020.

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