Original scientific paper

https://doi.org/10.7307/ptt.v32i4.3390

A Warehouse Social and Environmental Performance Metrics Framework

Patricija Bajec ; University of Ljubljana, Faculty of Maritime Studies and Transportation
Danijela Tuljak-Suban orcid.org/0000-0001-7207-2976 ; University of Ljubljana, Faculty of Maritime Studies and Transport
Ivona Bajor ; University of Zagreb, Faculty of Transport and Traffic Sciences

Abstract

To improve the supply chain performance in all three aspects of sustainability (social, economic, and environmental), a comprehensive sustainable performance measurement system that captures all the supply chain partners’ efforts and commitments is required. Warehouse, as the second largest logistics source of environmental pollution in the supply chain has been almost completely overlooked and ignored in the past studies. To fill this gap, a warehouse performance metrics framework for environmental and social performance measures was proposed using a novel Fuzzy Delphi and Best-worst methodological approach. The method is less time-consuming than the Analytic Hierarchy Process or Analytic Network Process, it does not address whether criteria are dependent or independent, requires fewer comparisons of criteria, but still produces reliable and credible results. The presented framework consists of 32 equally formulated environmental and social performance indicators, including formulas and measurement units. The 14 most important indicators are ranked according to the requirements of different stakeholders.

Keywords

Hrčak ID:

242348

URI

https://hrcak.srce.hr/242348

Publication date:

16.7.2020.

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