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Business Systems Research : International journal of the Society for Advancing Innovation and Research in Economy, Vol. 11 No. 3, 2020.

Original scientific paper

https://doi.org/10.2478/bsrj-2020-0029

Governing IT in HEIs: Systematic Mapping Review

Elinda Kajo Meçe ; Polytechnic University of Tirana, Albania
Enida Sheme ; Polytechnic University of Tirana, Albania
Evis Trandafili ; Polytechnic University of Tirana, Albania
Carlos Juiz orcid id orcid.org/0000-0001-6517-5395 ; Universitat Illes Balears, Spain
Beatriz Gómez orcid id orcid.org/0000-0002-7142-9942 ; Universitat Illes Balears, Spain
Ricardo Colomo-Palacios orcid id orcid.org/0000-0002-1555-9726 ; Østfold University College, Norway

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Abstract

Background: Higher Education Institutions (HEIs) are aware of the immense importance of achieving their strategic objectives to increase their impact on the society and to be competitive. As a board responsibility, information technology governance (ITG) plays an important role in the overall HEIs performance. Numerous HEIs are making great efforts to properly govern information technology (IT) by using ITG frameworks. Objectives: This study investigates the overall adoption of ITG frameworks in different HEIs through a systematic mapping review. Method: We analyzed forty relevant papers, filtered from 6 selected online libraries, and answered six research questions on ITG implementations at universities worldwide. Results: The results show an increasing number of publications on ITG usage in HEIs in the last decade. The largest number of applications is described in Asian countries, while the most popular used frameworks are COBIT, ISO versions, and in-house developed frameworks. Finally, we describe the top challenges and benefits of ITG implementation mentioned in research papers. Conclusion: This paper provides a deep insight into the level of integration of ITG in universities worldwide. The results will be presented to the involved stakeholders at our university to increase the awareness of ITG in HEIs and help its implementation process.

Keywords

IT governance; IT governance frameworks; Higher Education Institutions; COBIT; systematic mapping.

Hrčak ID:

246462

URI

https://hrcak.srce.hr/246462

Publication date:

21.11.2020.

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