Review article
https://doi.org/10.32984/gapzh.12.1.15
Managing Diversity in Public Organizations: Approaches, Examples of Good Practice and Current Situation in Croatia
Tijana Vukojičić Tomić
orcid.org/0000-0002-1791-7291
; Faculty of Law, University of Zagreb, Zagreb, Croatia
Romea Manojlović Toman
orcid.org/0000-0002-0292-0180
; Faculty of Law, University of Zagreb, Zagreb, Croatia
Iva Lopižić
; Faculty of Law, University of Zagreb, Zagreb, Croatia
Abstract
The paper presents three approaches to managing diversity in public sector organizations. In its broadest sense, managing diversity includes a set of measures and tools used to manage the diversity of the workforce within a certain organization, but also measures and tools used to adjust the composition of an organization’s workforce to diversity existing in society. The first two approaches to managing diversity have emerged in the 1960s. These are Equal Employment Opportunity Policies and Affirmative Action policies. The main goal of these approaches is to assure the recruitment and employment of members of different minority groups. The new approach to managing diversity that appeared in the 1980s is diversity management. It is based on the broadest concept of diversity and the full utilization of different talents in the organization and management thereof. Apart from providing an overview of the three approaches, the paper presents some examples of good practice in the use of these approaches in some European states and cities. Also, the paper explains the Croatian situation when all three approaches are concerned. The data show that Croatia is lagging behind in the implementation of diversity management. Since this is the broadest and most encompassing approach recommendations for its improvement are given.
Keywords
managing diversity; Equal Employment Opportunity; Affirmative Action; diversity management; managing diversity in Croatia
Hrčak ID:
260608
URI
Publication date:
16.7.2021.
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