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Croatian and comparative public administration : a journal for theory and practice of public administration, Vol. 22 No. 2, 2022.

Original scientific paper

https://doi.org/10.31297/hkju.22.2.4

The Role of E-Government in the Evaluation of the Quality of Governance in the Countries of the European Union

Veronika Linhartova ; Department of Economics and Management, Ambis University, Prague, Czech Republic

Full text: english pdf 287 Kb

page 267-287

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Abstract

The introduction of information and communication technologies is a priority for most economies as they take steps
to reform their public administration; however, this requires considerable effort and is quite costly. The paper
aims to verify whether and how the degree of maturity of
e-government affects a country’s quality of governance.
The analysis was performed using correlation and regression analysis on a sample of European Union member
states in the period from 2003 to 2020. In addition, bag
plots were used to provide graphical interpretation. The
analysis proved a relationship between the degree of utilisation of e-government and the quality of governance. The
implementation of information and communication tech-nologies has had a positive effect on the evaluation of the
quality of governance in the analysed countries.

Keywords

e-government, e-governance, digital era governance, e-services, Worldwide Governance Indicators, E-Government Development Index

Hrčak ID:

280374

URI

https://hrcak.srce.hr/280374

Publication date:

14.7.2022.

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