Original scientific paper
https://doi.org/10.2478/otmcj-2023-0001
Project success and critical success factors of construction projects: project practitioners’ perspectives
Virender Kumar
; Birla Institute of Management Technology, Greater Noida, UP, India
Amrendra Pandey
; Kautilya School of Public Policy, GITAM (Deemed to be University), Hyderabad, India
Rahul Singh
; Birla Institute of Management Technology, Business School, Greater Noida, India
Abstract
Project management is primarily practitioneroriented
and loaded with many critical success factors
(CSFs), and although these are well-evidenced in theory,
they do not deliver as efficiently as factors of interest
to project professionals during execution. The present
study explores the perceptions of senior project managers
(PMs) about project success, CSFs and complexity in
large construction projects. Data from project practitioners
were collected through semi-structured interviews
and analysed using content analysis. The participants
were selected with convenience sampling method given
the complex understanding of the domain and included
highly experienced PMs from the global community with
expertise in project management. PMs perceive a small
number of CSFs in contrast to the large exhaustive CSFs
listed in the questionnaire surveys. Though important,
traditional constraints of the Iron Triangle are considered
inadequate in defining project success. Project professionals
are seen as relying more on other performance indicators
for defining a project as a success. They perceive
complex construction projects in terms of a large number
of interfaces, complex working systems and uncertainty.
The findings of this paper suggest that project practitioners
perceive differently about the CSFs and project success.
Keywords
critical success factors; content analysis, complexity; Iron Triangle; construction projects; project success; questionnaire surveys
Hrčak ID:
307053
URI
Publication date:
1.1.2023.
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