Professional paper
https://doi.org/10.69827/bhdmi-30873
The cognitive narrative methodology in assessing the possibility of citizens' participation in the digital transformation of the health ecosystem
Josipa Kern
orcid.org/0000-0002-0896-3018
; University of Zagreb, Faculty of Medicine, Zagreb, Croatia
*
Senka Samardžić
orcid.org/0000-0001-7463-0484
; Teaching Institute of Public Health for Osijek-Baranja County, Osijek, Croatia
Silvije Vuletić
orcid.org/0000-0002-0620-8107
; University of Zagreb, Faculty of Medicine, Zagreb, Croatia
* Corresponding author.
Abstract
The health policy of the European Union is aimed at protecting and improving the health of citizens and, in this regard, supports the modernisation and digitalisation of health (eco)systems and infrastructures. The healthcare ecosystem is a complex system with multiple actors, among which the patient or the user of healthcare should be highlighted as the main actor without whom the system would not exist. The question arises of the current possibility of participation of health care users in improving the health of individuals and the population with the use of digital technologies available today, such as eChart or information available on websites of health institutions. In answering this question, one of the possible approaches is the methodology of cognitive narrative with the participation of the main actors – healthcare users.
Keywords
Electronic Health Records; Health Information Systems; Internet Use; Patient Portals; Personal Narratives as Topic; Digital Transformation; Health Ecosystem; Main Actors; Cognitive Narrative
Hrčak ID:
319741
URI
Publication date:
24.7.2024.
Visits: 373 *