Izvorni znanstveni članak
Service-Oriented Architectural Framework for Support and Automation of Collaboration Tasks
Ana Šaša
; Information Systems Laboratory, Faculty of Computer and Information Science, University of Ljubljana, Ljubljana, Slovenia
Marjan Krisper
; Information Systems Laboratory, Faculty of Computer and Information Science, University of Ljubljana, Ljubljana, Slovenia
Sažetak
Due to more and more demanding requirements for business flexibility and agility, automation
of end-to-end industrial processes has become an important topic. Systems supporting
business process execution need to enable automated tasks execution as well as integrate
human performed tasks (human tasks) into a business process. In this paper, we focus on
collaboration tasks, which are an important type of composite human tasks. We propose a
service-oriented architectural framework describing a service responsible for human task
execution (Human task service), which not only implements collaboration tasks but also
improves their execution by automated and semi-automated decision making and
collaboration based on ontologies and agent technology. The approach is very generic and can
be used for any type of business processes. A case study was performed for a human task
intensive business process from an electric power transmission domain.
Ključne riječi
business process automation; collaboration task; service-oriented architecture; ontology; multi-agent system
Hrčak ID:
69679
URI
Datum izdavanja:
27.6.2011.
Posjeta: 978 *