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The effects of job satisfaction and meaning of work on employee creativity: An investigation of EXPO 2016 exhibition employees

Yilmaz Akgunduz ; Dokuz Eylül University Seferihisar Fevziye Hepkon School of Applied Sciences İzmir, Turkey
Gaye Kizilcalioglu ; Antalya AKEV University, Faculty of Art and Design, Antalya, Turkey
Sabahat Ceylin Sanli ; Mersin University, Social Science Instution Mersin

Puni tekst: engleski, pdf (187 KB) str. 130-147 preuzimanja: 307* citiraj
APA 6th Edition
Akgunduz, Y., Kizilcalioglu, G. i Sanli, S.C. (2018). The effects of job satisfaction and meaning of work on employee creativity: An investigation of EXPO 2016 exhibition employees. Tourism: An International Interdisciplinary Journal, 66 (2), 130-147. Preuzeto s https://hrcak.srce.hr/202743
MLA 8th Edition
Akgunduz, Yilmaz, et al. "The effects of job satisfaction and meaning of work on employee creativity: An investigation of EXPO 2016 exhibition employees." Tourism: An International Interdisciplinary Journal, vol. 66, br. 2, 2018, str. 130-147. https://hrcak.srce.hr/202743. Citirano 01.10.2020.
Chicago 17th Edition
Akgunduz, Yilmaz, Gaye Kizilcalioglu i Sabahat Ceylin Sanli. "The effects of job satisfaction and meaning of work on employee creativity: An investigation of EXPO 2016 exhibition employees." Tourism: An International Interdisciplinary Journal 66, br. 2 (2018): 130-147. https://hrcak.srce.hr/202743
Harvard
Akgunduz, Y., Kizilcalioglu, G., i Sanli, S.C. (2018). 'The effects of job satisfaction and meaning of work on employee creativity: An investigation of EXPO 2016 exhibition employees', Tourism: An International Interdisciplinary Journal, 66(2), str. 130-147. Preuzeto s: https://hrcak.srce.hr/202743 (Datum pristupa: 01.10.2020.)
Vancouver
Akgunduz Y, Kizilcalioglu G, Sanli SC. The effects of job satisfaction and meaning of work on employee creativity: An investigation of EXPO 2016 exhibition employees. Tourism: An International Interdisciplinary Journal [Internet]. 2018 [pristupljeno 01.10.2020.];66(2):130-147. Dostupno na: https://hrcak.srce.hr/202743
IEEE
Y. Akgunduz, G. Kizilcalioglu i S.C. Sanli, "The effects of job satisfaction and meaning of work on employee creativity: An investigation of EXPO 2016 exhibition employees", Tourism: An International Interdisciplinary Journal, vol.66, br. 2, str. 130-147, 2018. [Online]. Dostupno na: https://hrcak.srce.hr/202743. [Citirano: 01.10.2020.]

Sažetak
Ensuring customer satisfaction is essential for success in the service sector. To satisfy customers, employees should respond rapidly to their demands and display creative behaviours. This empirical study investigates the effect of job satisfaction and meaning of work on employee creativity for employees working at EXPO 2016 in Antalya, Turkey, through a questionnaire survey. The 266 completed questionnaires were analysed by hierarchical regression. It was found that both intrinsic job satisfaction (skill and opportunity) and meaning of work effect employee creativity directly. Recommendations are made to organization managers to benefit from employee creativity, particularly those working in facilities with an intense customer-employee relationship.

Ključne riječi
employee creativity; job satisfaction; meaning of work; hotel employees; Turkey

Hrčak ID: 202743

URI
https://hrcak.srce.hr/202743

Posjeta: 596 *