hrcak mascot   Srce   HID

Izvorni znanstveni članak
https://doi.org/10.7307/ptt.v30i6.2758

Relating Efficiency with Service Compliance Indices in Public Transportation Using Slack-based Measure Data Envelopment Analysis and Shadow Prices

Wilfredo F Yushimito   ORCID icon orcid.org/0000-0002-5528-2477 ; School of Engineering and SciencesUniversidad Adolfo Ibáñez
Paulo N Alves, Jr. ; School of Engineering of São Carlos (EESC)University of São Paulo (USP)
Enrique Canessa ; School of Engineering and SciencesUniversidad Adolfo Ibáñez
Filadelfo de Mateo ; School of Industrial Engineering Universidad de Valparaiso

Puni tekst: engleski, PDF (702 KB) str. 661-670 preuzimanja: 275* citiraj
APA 6th Edition
F Yushimito, W., N Alves, Jr., P., Canessa, E. i de Mateo, F. (2018). Relating Efficiency with Service Compliance Indices in Public Transportation Using Slack-based Measure Data Envelopment Analysis and Shadow Prices. Promet - Traffic&Transportation, 30 (6), 661-670. https://doi.org/10.7307/ptt.v30i6.2758
MLA 8th Edition
F Yushimito, Wilfredo, et al. "Relating Efficiency with Service Compliance Indices in Public Transportation Using Slack-based Measure Data Envelopment Analysis and Shadow Prices." Promet - Traffic&Transportation, vol. 30, br. 6, 2018, str. 661-670. https://doi.org/10.7307/ptt.v30i6.2758. Citirano 28.10.2021.
Chicago 17th Edition
F Yushimito, Wilfredo, Paulo N Alves, Jr., Enrique Canessa i Filadelfo de Mateo. "Relating Efficiency with Service Compliance Indices in Public Transportation Using Slack-based Measure Data Envelopment Analysis and Shadow Prices." Promet - Traffic&Transportation 30, br. 6 (2018): 661-670. https://doi.org/10.7307/ptt.v30i6.2758
Harvard
F Yushimito, W., et al. (2018). 'Relating Efficiency with Service Compliance Indices in Public Transportation Using Slack-based Measure Data Envelopment Analysis and Shadow Prices', Promet - Traffic&Transportation, 30(6), str. 661-670. https://doi.org/10.7307/ptt.v30i6.2758
Vancouver
F Yushimito W, N Alves, Jr. P, Canessa E, de Mateo F. Relating Efficiency with Service Compliance Indices in Public Transportation Using Slack-based Measure Data Envelopment Analysis and Shadow Prices. Promet - Traffic&Transportation [Internet]. 2018 [pristupljeno 28.10.2021.];30(6):661-670. https://doi.org/10.7307/ptt.v30i6.2758
IEEE
W. F Yushimito, P. N Alves, Jr., E. Canessa i F. de Mateo, "Relating Efficiency with Service Compliance Indices in Public Transportation Using Slack-based Measure Data Envelopment Analysis and Shadow Prices", Promet - Traffic&Transportation, vol.30, br. 6, str. 661-670, 2018. [Online]. https://doi.org/10.7307/ptt.v30i6.2758

Sažetak

In many countries, bus operators are private companies whose service has been leased by government agencies. These agencies develop service compliance indices or measures to keep track of factors such as passenger satisfaction, frequency, and regularity but do not necessarily include the objectives of the operators in the assessment. In this paper, we used slack-based measure data envelopment analysis (SBM) to investigate whether it is possible for a bus operator to be efficient (from a private perspective) and match required standards of frequency and regularity. In doing so, data collected from two major bus operators in Santiago, Chile has been used comprising 99 services. The results show that when private objectives, namely revenues, are included in the analysis, bus operators do not necessarily seek to improve the regularity of their service. Moreover, it was found that some bus services are on the efficient frontier while keeping low performance measure standards. Using the shadow prices of the models, it was also found that improving the performance measures will be hard for many bus services unless there is a significant change in factors that are not under control of the operators (i.e., number of stops, length of the route, etc.). This shows the difficulty of correctly aligning the private objectives of operators with agencies’ objectives.

Hrčak ID: 214138

URI
https://hrcak.srce.hr/214138

Posjeta: 464 *