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https://doi.org/10.15291/libellarium.v7i2.203

Croatian library leaders’ views on (their) library quality

Kornelija Petr Balog ; Department of Information Sciences, Faculty of Philosophy, University of Osijek, Croatia
Martina Dragija Ivanović ; Department of Information Sciences, University of Zadar Croatia Article Tools Abstract Print this article Indexing metadata How to cite item Finding References Email this article Post a Comment Open Journal Systems Language Select Language, Croatia

Puni tekst: engleski, pdf (109 KB) str. 141-164 preuzimanja: 315* citiraj
APA 6th Edition
Petr Balog, K. i Dragija Ivanović, M. (2014). Croatian library leaders’ views on (their) library quality. Libellarium, 7 (2), 141-164. https://doi.org/10.15291/libellarium.v7i2.203
MLA 8th Edition
Petr Balog, Kornelija i Martina Dragija Ivanović. "Croatian library leaders’ views on (their) library quality." Libellarium, vol. 7, br. 2, 2014, str. 141-164. https://doi.org/10.15291/libellarium.v7i2.203. Citirano 15.10.2019.
Chicago 17th Edition
Petr Balog, Kornelija i Martina Dragija Ivanović. "Croatian library leaders’ views on (their) library quality." Libellarium 7, br. 2 (2014): 141-164. https://doi.org/10.15291/libellarium.v7i2.203
Harvard
Petr Balog, K., i Dragija Ivanović, M. (2014). 'Croatian library leaders’ views on (their) library quality', Libellarium, 7(2), str. 141-164. https://doi.org/10.15291/libellarium.v7i2.203
Vancouver
Petr Balog K, Dragija Ivanović M. Croatian library leaders’ views on (their) library quality. Libellarium [Internet]. 2014 [pristupljeno 15.10.2019.];7(2):141-164. https://doi.org/10.15291/libellarium.v7i2.203
IEEE
K. Petr Balog i M. Dragija Ivanović, "Croatian library leaders’ views on (their) library quality", Libellarium, vol.7, br. 2, str. 141-164, 2014. [Online]. https://doi.org/10.15291/libellarium.v7i2.203

Sažetak
The purpose of this paper is to determine and describe the library culture in Croatian public libraries. Semi-structured interviews with 14 library directors (ten public and four academic) were conducted. The tentative discussion topics were: definition of quality, responsibility for quality, satisfaction with library services, familiarization with user perspective of library and librarians, monitoring of user expectations and opinions. These interviews incorporate some of the findings of the project Evaluation of library and information services: public and academic libraries. The project investigates library culture in Croatian public and academic libraries and their preparedness for activities of performance measurement. The interviews reveal that library culture has changed positively in the past few years and that library leaders have positive attitude towards quality and evaluation activities. Library culture in Croatian libraries is a relatively new concept and as such was not actively developed and/or created. This article looks into the library culture of Croatian libraries, but at the same time investigates whether there is any trace of culture of assessment in them. Also, this article brings the latest update on views, opinions and atmosphere in Croatian public and academic libraries.

Ključne riječi
library culture; Croatia; public libraries; academic libraries; interviews

Hrčak ID: 138721

URI
https://hrcak.srce.hr/138721

[hrvatski]

Posjeta: 562 *