Izvorni znanstveni članak

https://doi.org/10.2507/IJVA.2.2.1.29

GENERAL CHANGES AS A CONDITION OF INCREASING THE EFFICIENCY OF PUBLIC ADMINISTRATION - THE CASE OF THE TAX ADMINISTRATION

Mario Hak ; Porezna uprava Požega
Hrvoje Budić orcid.org/0000-0002-6668-9774 ; Veleučilište u Požegi
Vjekoslav Pišmiš ; student Veleučilišta u Požegi

Sažetak

Efficiency has long played a central role in the contested terrain of public administration values. This paper analyzes the existing business processes and explores how to determine the optimal model of business processes in the Tax Administration. The goal of this model of bussines is to increase business efficiency and reflecting on all users of the Tax Administration.

Ključne riječi

Public administration; efficiency; business process; reorganization

Hrčak ID:

177982

URI

https://hrcak.srce.hr/177982

Datum izdavanja:

17.12.2016.

Posjeta: 1.365 *