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https://doi.org/10.17559/TV-20190315193304

A Framework for BPM Software Selection in Relation to Digital Transformation Drivers

Ljiljana Brkić   ORCID icon orcid.org/0000-0002-6345-8735 ; Faculty of Electrical Engineering and Computing, Unska 3, 10000 Zagreb, Croatia
Katarina Tomičić Pupek   ORCID icon orcid.org/0000-0001-6188-7395 ; Faculty of Organization and Informatics, Pavlinska 2 42000 Varaždin, Croatia
Vesna Bosilj Vukšić   ORCID icon orcid.org/0000-0002-0841-7754 ; Faculty of Economics and Business, University of Zagreb, Trg J. F. Kennedy 6, 10000 Zagreb, Croatia

Puni tekst: engleski, pdf (533 KB) str. 1108-1114 preuzimanja: 86* citiraj
APA 6th Edition
Brkić, Lj., Tomičić Pupek, K. i Bosilj Vukšić, V. (2020). A Framework for BPM Software Selection in Relation to Digital Transformation Drivers. Tehnički vjesnik, 27 (4), 1108-1114. https://doi.org/10.17559/TV-20190315193304
MLA 8th Edition
Brkić, Ljiljana, et al. "A Framework for BPM Software Selection in Relation to Digital Transformation Drivers." Tehnički vjesnik, vol. 27, br. 4, 2020, str. 1108-1114. https://doi.org/10.17559/TV-20190315193304. Citirano 23.11.2020.
Chicago 17th Edition
Brkić, Ljiljana, Katarina Tomičić Pupek i Vesna Bosilj Vukšić. "A Framework for BPM Software Selection in Relation to Digital Transformation Drivers." Tehnički vjesnik 27, br. 4 (2020): 1108-1114. https://doi.org/10.17559/TV-20190315193304
Harvard
Brkić, Lj., Tomičić Pupek, K., i Bosilj Vukšić, V. (2020). 'A Framework for BPM Software Selection in Relation to Digital Transformation Drivers', Tehnički vjesnik, 27(4), str. 1108-1114. https://doi.org/10.17559/TV-20190315193304
Vancouver
Brkić Lj, Tomičić Pupek K, Bosilj Vukšić V. A Framework for BPM Software Selection in Relation to Digital Transformation Drivers. Tehnički vjesnik [Internet]. 2020 [pristupljeno 23.11.2020.];27(4):1108-1114. https://doi.org/10.17559/TV-20190315193304
IEEE
Lj. Brkić, K. Tomičić Pupek i V. Bosilj Vukšić, "A Framework for BPM Software Selection in Relation to Digital Transformation Drivers", Tehnički vjesnik, vol.27, br. 4, str. 1108-1114, 2020. [Online]. https://doi.org/10.17559/TV-20190315193304

Sažetak
Business process management (BPM) is nowadays almost a traditional paradigm of assuring operational excellence. Within emerging approaches for boosting organizational readiness and maturity to cope with digital challenges, BPM transforms as well. In order to investigate the role of BPM and BPM software (BPMS) in relation to these approaches we explore drivers of digital transformation (DT). Based on the mapping of BPMS dimensions and drivers of DT, we propose a framework for self-assessment which allows evaluation of the significance of BPMS dimension in relation to DT. The framework was tested on multiple case-studies to analyse what their BPMS priorities are and how these priorities influence their digital transformation. AHP analysis was performed by prioritizing BPM's dimensions mapped with DT drivers and it served as a basis for assessing the level of digital maturity of the observed companies. This article therefore deals with the following: (1) it briefly discusses BPM and DT as concepts, (2) it demonstrates how AHP can serve for selecting BPM software and (3) it shows that BPM dimensions can be linked to Digital Transformation.

Ključne riječi
AHP; business process management software; digital transformation drivers

Hrčak ID: 242310

URI
https://hrcak.srce.hr/242310

Posjeta: 195 *