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https://doi.org/10.63191/mcpr.15.1.1

ASSESSMENT OF THE DIGITAL LITERACY INFLUENCE ON THE ADOPTION OF AI-BASED TOOLS

Laura Visković ; Sveučilište Sjever, Koprivnica, Hrvatska
Elena Đerić ; Sveučilište Sjever, Koprivnica, Hrvatska
Ljerka Luić ; Sveučilište Sjever, Koprivnica, Hrvatska


Puni tekst: engleski pdf 424 Kb

str. 1-13

preuzimanja: 559

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Sažetak

Daily utilization of computer technology and digital tools position marketing professionals as pioneering adopters of emerging technologies. The global accessibility and rapid evolution of artificial intelligence (AI) tools empower them to deliver heightened content personalization, optimize campaigns more effectively, engage in perceptive audience profiling, and elevate overall user experiences. However, the existing research lack the understanding of the relationship between digital literacy (DL) and the frequency of AI tools utilization, and this study investigates it among marketing professionals. A comprehensive online survey targeting marketing practitioners was disseminated. The findings revealed that marketing professionals who self-assessed their DL as very good or excellent, use AI tools more frequently. Applying a Spearman’s nonparametric correlation a noteworthy positive correlation between DL and AI-based content creation was confirmed, indicating that individuals with higher self-assessed DL are predisposed to generating a greater volume of digital content. Similarly, the ones who self-assess their attitude toward AI as positive are more inclined to use AI-based tools. Still, among marketing professionals age does not impact the use of advanced technologies. The study also highlighted a lack of correlation between AI tool usage and considerations of digital security that suggests a potential oversight in the comprehensive understanding and responsible use of AI based tools.

Ključne riječi

AI tools; artificial intelligence; digital literacy; marketing professional; marketing communications; digital marketing; digitalization; IT skills

Hrčak ID:

328666

URI

https://hrcak.srce.hr/328666

Datum izdavanja:

15.9.2024.

Podaci na drugim jezicima: hrvatski

Posjeta: 1.426 *