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Review article

Business processes in organizational diagnosis

Nebojša Janićijević ; Faculty of Economics - University of Belgrade

Fulltext: english, pdf (204 KB) pages 85-106 downloads: 18.603* cite
APA 6th Edition
Janićijević, N. (2010). Business processes in organizational diagnosis. Management, 15 (2), 85-106. Retrieved from https://hrcak.srce.hr/62292
MLA 8th Edition
Janićijević, Nebojša. "Business processes in organizational diagnosis." Management, vol. 15, no. 2, 2010, pp. 85-106. https://hrcak.srce.hr/62292. Accessed 15 Jan. 2021.
Chicago 17th Edition
Janićijević, Nebojša. "Business processes in organizational diagnosis." Management 15, no. 2 (2010): 85-106. https://hrcak.srce.hr/62292
Harvard
Janićijević, N. (2010). 'Business processes in organizational diagnosis', Management, 15(2), pp. 85-106. Available at: https://hrcak.srce.hr/62292 (Accessed 15 January 2021)
Vancouver
Janićijević N. Business processes in organizational diagnosis. Management [Internet]. 2010 [cited 2021 January 15];15(2):85-106. Available from: https://hrcak.srce.hr/62292
IEEE
N. Janićijević, "Business processes in organizational diagnosis", Management, vol.15, no. 2, pp. 85-106, 2010. [Online]. Available: https://hrcak.srce.hr/62292. [Accessed: 15 January 2021]

Abstracts
The paper points out why and how it is necessary to include business processes into organizational diagnosis as a first step in the process of organizational change management. First, the necessity of including business processes into diagnostic models which are used during the performing of organizational changes is proved in the paper. Next, the business processes’ components and characteristics which need to be included into organizational diagnosis are defined, and the way in which they are analyzed and evaluated in the process is explained. Finally, the method of development of the action plan for business processes improvement is also presented.

Keywords
organizational change; organizational diagnosis; business processes

Hrčak ID: 62292

URI
https://hrcak.srce.hr/62292

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