Stručni rad
https://doi.org/10.22522/cmr20160207
Communication in Organisations as Fundamentals of Good Management or a Stumbling Block
Jadranka Škarica
orcid.org/0000-0002-0701-8612
; Davizo d.o.o., Zagreb, Croatia
Ivan Tanta
orcid.org/0000-0001-7942-5842
; University of Applied Sciences VERN, Zagreb, Croatia
Sažetak
The environment in which businesses operate is constantly changing and managers are often forced to make decisions that would help businesses adapt to changes. In this context, communication skills are very important especially in managing change in order to increase the quality of decisions and the likelihood that the employees will be motivated for successful implementation of changes. This study will provide an overview and an analysis of communication in organisations based on the results of the survey, and it will provide recommendations on how to effectively communicate changes. Recently published studies did not address the effectiveness of communication in implementing changes using survey questionnaires. The results obtained from the survey are applicable in practice and could be used by managers and employees to ensure a more successful implementation of inevitable change and to reduce the unwanted effects if the change is not communicated effectively.
Ključne riječi
business organisations; change management; communication; decision making; implementing change; organisational changes; restructuring processes
Hrčak ID:
171952
URI
Datum izdavanja:
30.12.2016.
Posjeta: 1.126 *