Skoči na glavni sadržaj

Management : Journal of Contemporary Management Issues, Vol. 10 No. 2, 2005.

Prethodno priopćenje

TQM CRITICAL SUCCESS FACTORS FOR CONSTRUCTION FIRMS

Bhimaraya A. Metri

Puni tekst: engleski doc 126 Kb

str. 61-72

preuzimanja: 9.172

citiraj

Sažetak

The construction industry has lagged behind other industries in implementing reform through total quality management. It has not followed the manufacturing industry in the implementation of TQM. The success of the total quality management (TQM) philosophy in manufacturing and other industries is forcing construction organizations to adopt TQM. This paper first outlines the imperatives of quality and its initiatives in the construction industry and then analyzes the critical success factors (CSFs) of the fourteen most prominent total quality management (TQM) frameworks. Based on the comprehensive analysis and examination of existing TQM frameworks and literature, the paper proposes the 10 critical success factors (CSFs) of TQM for construction industry. Finally, it describes the CSFs from the construction industry perspective.

Ključne riječi

Hrčak ID:

19132

URI

https://hrcak.srce.hr/19132

Datum izdavanja:

20.12.2005.

Posjeta: 11.823 *