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STRATEGY AS CRISIS RESPONSE

Zoran Tomić ; Fakultet političkih znanosti Sveučilišta u Zagrebu, Zagreb, Hrvatska
Zdeslav Milas ; Visoka poslovna škola, Zagreb, Hrvatska


Puni tekst: hrvatski pdf 212 Kb

str. 137-149

preuzimanja: 9.712

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Sažetak

Today, crises strike corporations, political and government institutions
and a plethora of organizations, as well as individuals. In this
paper the authors analyze the types and the causes of crises, and strategies as crisis response. Some crises trigger off major and irreparable damage, and some can result in improved credibility (crisis as opportunity). Due to the significance of crises, today’s management pays a lot of attention to crisis communication. Crises have, or at least ought to have, a strategic position in the life of organizations.
Crises and crisis communication can be understood by means of
using strategies as a crisis response.

Ključne riječi

strategy; crisis; types of crisis; causes of crisis; crisis communication; public relationships; management; public

Hrčak ID:

20151

URI

https://hrcak.srce.hr/20151

Datum izdavanja:

20.6.2007.

Podaci na drugim jezicima: hrvatski

Posjeta: 13.324 *