Pregledni rad

https://doi.org/10.22598/pi-be/2019.13.1.121

THE ANALYSIS OF MARKET PARTICIPANTS MANAGING THE REVERSE LOGISTICS FLOWS AND BUSINESS OPERATIONS

Veljko M. Mijušković orcid.org/0000-0002-0668-8614 ; Sveučilište u Beogradu, Ekonomski fakultet, Srbija
Iva Vuksanović Herceg orcid.org/0000-0002-5892-7648 ; Sveučilište u Beogradu, Ekonomski fakultet, Srbija

Sažetak

While segregating the direct and reverse logistics flows, due to the complexity of the
returns process management, there have emerged specific market players unique only for
these flows. Regarding the organizational aspect, these entities can be formed by the
participants of the direct flows, but can also be engaged as specialized external aid. The
analyses carried out in practice concerning this topic show that the biggest number of
entities involved in managing the reverse logistics processes are within the category of
specialized business subjects, which only perform this type of work and which are
independent from the actors of regular flows. The subject of this paper is to analyse in
depth the volume and importance of reverse logistics flows, focusing on the specifics and
types of entities specialized in managing these flows, such as centralized return centres,
3PL and 4PL providers for reverse flows, as well as various business entities of the
secondary market. The aim of the paper is to indicate the complexity of tasks performed
by specialized entities involved in the reverse logistics process, their scarcity in numbers
on a global scale and thus the huge unexploited business potential lying in this market
segment. That is a unique chance not only for regional, but also global business milieu.

Ključne riječi

reverse logistics volume; reverse logistics importance; centralized return centres; 3PL and 4PL providers; secondary markets.

Hrčak ID:

221259

URI

https://hrcak.srce.hr/221259

Datum izdavanja:

17.6.2019.

Podaci na drugim jezicima: hrvatski

Posjeta: 1.885 *