Stručni rad
https://doi.org/10.38190/ope.10.2.9
Prevention or recording: to recognize early signs of a crisis or record business losses?
Žarko Kruljac
orcid.org/0000-0003-4771-6324
; Ekonomski fakultet Zagreb
Danijel Knežević
orcid.org/0000-0003-0422-4610
; Europska poslovna škola Zagreb
Sažetak
The research in the field of crisis management has become particularly relevant in the last two decades in which, among other things, the global economic crisis occurred, followed by the current economic crisis caused by the declaration of COVID-19 global pandemic. Furthermore, the market has become global, business increasingly digitalized, artificial intelligence is evolving, processes are being robotized, etc. We can conclude that modern business conditions are complex and dynamic, which is why there are many causes of a potential crisis in a company. In practice, managers often react to signs of a crisis which are, in solvency indicators and balance sheet indicators in reference books, described as early signs. The authors believe that such crisis management way is not efficient because the indicators can be defined as the measure of the crisis level in the company and not as early signs of a crisis. An adequate way to prevent a crisis is to recognize the early signs of it through business process management. Reference books prove that most crises are caused by internal factors and business process management solves those inconsistencies. The paper aims to discuss the moment of recognizing a potential crisis in a company, recording it, reactions of managers, as well as point out potential opportunities and ways to prevent a crisis, which are especially reflected in business process management. After the introduction, the paper explains the concept and causes of a crisis, the early signs of a crisis as well as crisis management and business process management. The paper ends with a conclusion.
Ključne riječi
crisis management; crisis prevention in a company; early signs of crisis in a company; business process management
Hrčak ID:
248129
URI
Datum izdavanja:
17.12.2020.
Posjeta: 2.520 *