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Improvements at Quality Management System using methodology Lean Six Sigma

Živko Kondić ; Veleučilište u Varaždinu, Varaždin, Hrvatska
Leon Maglić orcid id orcid.org/0000-0002-5171-3647 ; Strojarski fakultet u Slavonskom Brodu, Sveučilište J. J. Strossmayera u Osijeku, Slavonski Brod, Hrvatska


Puni tekst: hrvatski pdf 8.834 Kb

str. 41-47

preuzimanja: 1.413

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Sažetak

Quality management systems are present at most organisations that exist on the market. One of the important objectives of those organisations is to achieve customer satisfaction. To achieve that goal, the organisations try to improve their quality management systems. Many different techniques were developed, and one of them is Lean Six Sigma. This paper presents the most important improvement techniques. The basic characteristics of Lean Six Sigma methodology are also described.

Ključne riječi

quality, Quality Management System, improvement techniques, Six Sigma, Lean Six Sigma

Hrčak ID:

25971

URI

https://hrcak.srce.hr/25971

Podaci na drugim jezicima: hrvatski

Posjeta: 3.549 *