Pregledni rad

https://doi.org/10.22598/at/2022.35.1.79

TOWARDS A BETTER UNDERSTANDING OF THE DYNAMICS AND IMPACTS OF CONSUMER BEHAVIOUR AND TRAVEL DECISIONS IN RESPONSE TO CRISES – AN SLR BASED ANALYSIS

Szabina Végi orcid.org/0000-0002-1680-9555 ; University of Pécs, Faculty of Business and Economics, Pécs, Hungary
János Csapó orcid.org/0000-0001-6645-8629 ; University of Pécs, Faculty of Business and Economics, Pécs, Hungary

Sažetak

Tourism has been one of the most dynamically developing sectors in recent decades, is also vulnerable in numerous aspects. Since the COVID-19 pandemic caused such global drastic fallbacks and challenges as never before, the authors believe that it is crucial to learn from the past to understand the nature of crises in tourism and the micro- and macroeconomic responses to them, in order to be better prepared. The aim of this study is to map past crises affecting tourism and to analyse their impact on travel decisions according to the type of crisis, using the methodology of a systematic literature review (SLR). The authors believe that the results establish the reasons for the extremely increasing need for expanding our scholarly and practical knowledge concerning consumer market in-depth understanding of the impact of crises on travel decisions to apprise recent and future theoretical and empirical advances in the area, especially in tourism marketing and planning. The theoretical and practical implications of these findings are discussed and given the exploratory nature of the work, the paper concludes calling for further targeted research.

Ključne riječi

crises; travel decisions; consumer behaviour; classification; systematic literature review (SLR)

Hrčak ID:

304680

URI

https://hrcak.srce.hr/304680

Datum izdavanja:

26.6.2023.

Podaci na drugim jezicima: hrvatski

Posjeta: 1.239 *