Izvorni znanstveni članak
https://doi.org/10.30765/er.3387
The use of generative AI tools by logistics professionals in Germany, Croatia, and Serbia
Biljana Cvetić
orcid.org/0000-0002-2398-4327
; University of Belgrade, Faculty of Organizational Sciences, Belgrade, Republic of Serbia
*
Bernhard Axmann
orcid.org/0000-0002-0190-6547
; Technische Hochschule Ingolstadt, Faculty Wirtschaftsingenieur, Ingolstadt, Germany
Vanina Macowski Durski Silva
orcid.org/0000-0002-8869-3272
; University of Santa Catarina, Department of Mobility & Engineering, Joinville, Santa Catarina, Brazil
Maja Trstenjak
orcid.org/0000-0002-6157-3940
; University of Zagreb, Faculty of Mechanical Engineering and Naval Architecture, Zagreb, Croatia
* Dopisni autor.
Sažetak
Тhe aim of this study is to examine the use of general generative artificial intelligence (AI) tools and generative AI office tools among logistics professionals in Germany, Croatia, and Serbia. To that end, an exploratory analysis about available generative AI tools and their use in logistics is conducted. Then, an empirical study is performed to investigate generative AI tool utilization among German, Croatian, and Serbian logistics professionals. This study provides new insights into the profiles of logistics professionals from these three countries, as well as their utilization and satisfaction with general generative AI tools and generative AI office tools.
Ključne riječi
artificial intelligence (AI); generative AI tools; logistics professionals; office-based logistics operations; cross-country empirical study
Hrčak ID:
349987
URI
Datum izdavanja:
31.7.2026.
Posjeta: 0 *