Tehnički vjesnik, Vol. 16 No. 3, 2009.
Pregledni rad
Quality Gurus
Marija Šiško Kuliš
orcid.org/0000-0003-1477-5301
; HEP Proizvodnja d.o.o. + Fakultet elektrotehnike, strojarstva i brodogradnje Split, Gundulićeva 42, 21000 Split, Hrvatska
Zvonko Mrduljaš
; HEP Proizvodnja d.o.o. + Fakultet elektrotehnike, strojarstva i brodogradnje Split, Gundulićeva 42, 21000 Split, Hrvatska
Sažetak
Since the beginning of industrial production to the present, quality has been evolving from simple control through quality assurance and quality management to perfection level. An important role in the development of ideas about quality, as well as its implementation in the economy was played by the Quality Gurus. The aim of this work is to review the most important contribution, with basic biographical information, of nine major Quality Gurus: Edward Deming, Joseph
Juran, Philip Crosby, Kaoru Ishikawa, Genichi Taguchi, Armand Feigenbaum, Shigeo Shing, Tom Peters and Claus Moller.
Ključne riječi
quality guru; quality; improvement
Hrčak ID:
40971
URI
Datum izdavanja:
30.9.2009.
Posjeta: 10.985 *