Original scientific paper

DO OLDER PEOPLE BENEFIT FROM DIGITAL SERVICES?

Daniela Garbin Praničević orcid.org/0000-0002-9341-7598 ; University of Split, Faculty of Economics Department of Business Informatics, Croatia
Judita Peterlin orcid.org/0000-0002-4792-8020 ; University of Ljubljana, Faculty of Economics Unit for management and organization, Slovenia
Mariette Jela Bućan ; University of Split, Faculty of Economics, Croatia

Abstract

Numerous literature sources as well as practice studies evident numerous benefits enabled by information and communication technology (ICT) implementation in society. Namely, information and communication technology has been contributed to broadband access to (i) education, (ii) governance (iii) administration and public institution (iv) health and medical services, (v) touristic activity, etc. The purpose of the paper is to understand how older people have been adapted in the complex process of informatisation. In that context, the benefits of digital society for the older population will be discussed. The potentially related obstacles will be analyzed, too. Our presumption is that informatisation significantly facilitated the integration of services. The related question is: Is the mentioned process followed by inclusion or by marginalisation of older people as users? In the empirical part the comparative analysis between older population in Croatia and Belgium will be provided. In the final part the authors will integrate the theoretical presumptions with data interpretation based on the sample (n=70) collected in both countries. Data interpretation, as well as research implications are enclosed in the conclusion..

Keywords

Information and communication technologies (ICT); digital services; social inclusion; elder population

Hrčak ID:

187373

URI

https://hrcak.srce.hr/187373

Publication date:

9.10.2017.

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