Original scientific paper
https://doi.org/10.20867/thm.30.4.8
Ambidexterity among start-ups in the tourism and hospitality industry
Álvaro Dias
orcid.org/0000-0003-4074-1586
; , PhD, Professor, ISCTE-IUL, DMOGG
*
Carolina Camal
; MsC, Researcher ISCTE-IUL, DMOGG
Bruno Sousa
; PhD, Professor CiTUR and Polytechnic Institute of Cávado and Ave (IPCA
Leandro Pereira
orcid.org/0000-0002-4920-0498
; PhD, Professor ISCTE-IUL, DMOGG
* Corresponding author.
Abstract
Purpose - This study investigates the impact of incubators on knowledge management and
sustainable innovation in early-stage tourism and hospitality firms. It explores whether
incubators leverage innovation generated by these firms.
Methodology/Design/Approach - Survey data from early-stage tourism and hospitality firms were
analyzed using latent variable modeling and Importance-Performance Matrix Analysis (IPMA).
Findings - The study reveals that incubators directly influence innovation exploitation but not
innovation exploration. However, an indirect influence on exploration exists through human
capital as a mediator.
Originality - This research advances understanding of the relationship between knowledge
management and sustainable innovation in the tourism context. It pioneers the exploration
of the incubator effect on innovation ambidexterity (simultaneous pursuit of exploration and
exploitation) in early-stage tourism and hospitality firms.
Keywords
Incubators; Knowledge Management; Sustainable Innovation; Innovation Ambidexterity; Early-Stage Tourism & Hospitality Firms.
Hrčak ID:
322050
URI
Publication date:
5.7.2024.
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