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Original scientific paper

https://doi.org/10.7906/indecs.23.6.2

Examining the Moderating Role of Phubbing in the Impact of Workplace Incivility on Organisational Ostracism

Mehmet Ali Canbolat ; Karamanoğlu Mehmetbey University, Karaman, Türkiye
Esra Yildiz ; Karamanoğlu Mehmetbey University, Karaman, Türkiye
Morena Paulišić ; Juraj Dobrila University of Pula, Pula, Croatia *

* Corresponding author.


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Abstract

The study examining the moderating role of phubbing in the impact of workplace incivility on organisational ostracism was conducted with a sample of 423 employees. A quantitative survey method was employed as the data collection technique in the study. Frequency, correlation, reliability, and validity analyses were conducted on research data, followed by hypothesis testing. Hypotheses were examined using an ordinary least squares model with a predictor–moderator interaction. The findings indicate a moderate positive relationship between workplace incivility and organisational ostracism, as well as a low-level positive association between phubbing and both workplace incivility and organisational ostracism. However, no significant effect of workplace incivility on organisational ostracism was found, nor did phubbing have a significant effect on organisational ostracism. Nonetheless, the interactional effect of workplace incivility and phubbing on organisational ostracism was found. Specifically, among participants with low levels of phubbing, higher perceived workplace incivility corresponds with a lesser increase in organisational ostracism, while those with high levels of phubbing exhibit a more substantial increase in perceived organisational ostracism as workplace incivility perceptions rise, especially beyond a moderate threshold. Thus, it is possible to assert that phubbing has a moderating effect. Consequently, phubbing emerges as an individual behaviour, suggesting that individuals should avoid phubbing to reduce their exposure to workplace incivility.

Keywords

workplace incivility; organisational ostracism; phubbing

Hrčak ID:

342120

URI

https://hrcak.srce.hr/342120

Publication date:

23.12.2025.

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