Original scientific paper
https://doi.org/10.18045/zbefri.2026.1.1
Determinants of Supply Chain Performance in Croatian Dental Care: A Factor-Based Analysis
Luka Samaržija
; University of Rijeka, Faculty of Economics and Business
*
Hrvoje Pezo
; Croatian Dental Chamber
Nikolina Dukić Samaržija
; University of Rijeka, Faculty of Economics and Business
* Corresponding author.
Abstract
The swift advancement of medical knowledge and technologies in dentistry has transformed the aesthetics and robustness of this sector in numerous ways. Consequently, supply chains have become increasingly complex, with a growing number of factors affecting their efficiency. The main goal of this paper is to determine the individual impact of supply chain management (SCM) factors on supply chain performance in the dental industry of the Republic of Croatia. This research examines the connection between several SCM factors (technology, digitalization of processes, information technology, partner relationships, availability of financing sources and value creation) and supply chain performance factors. Multiple regression analysis was used to test the hypotheses of the research model, while exploratory factor analysis was used to test the validity and reliability of the research variables. The findings indicate that technology and partner relationships among supply chain participants have a strong and positive influence on supply chain performance. In addition, value creation and information technology show only a partially positive influence on supply chain performance. The study also confirms that the availability of funding sources and the digitalization of processes do not have a strong positive impact on supply chain performance.
Keywords
dental industry; supply chain management; SCM factors
Hrčak ID:
348631
URI
Publication date:
30.6.2026.
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