Technical gazette, Vol. 33 No. 4, 2026.
Original scientific paper
https://doi.org/10.17559/TV-20250909002972
Understanding End-User Challenges in Digital Construction Information Management
Anja Brelih
; University of Ljubljana, Faculty of Civil and Geodetic Engineering, Jamova 2, 1000 Ljubljana, Slovenia
Jan Slobodnik
; CORAX, Železna cesta 10a, 1000 Ljubljana, Slovenia
Aleksander Srdić
; University of Ljubljana, Faculty of Civil and Geodetic Engineering, Jamova 2, 1000 Ljubljana, Slovenia
Robert Klinc
; University of Ljubljana, Faculty of Civil and Geodetic Engineering, Jamova 2, 1000 Ljubljana, Slovenia
*
* Corresponding author.
Abstract
The construction industry relies heavily on effective communication and collaboration to manage complex, unique projects, but often faces challenges due to fragmented information and poor data management practises. This paper aims to answer the question of what the key barriers end-users face are when managing information during the construction phase and how these can be effectively assessed and addressed. The study uses a multi-phase approach that includes a comprehensive literature review, the 5M (Manpower, Methods, Machinery, Materials, Management) categorisation framework and the AHP (Analytic Hierarchy Process) method, supported by survey data to validate and prioritise the identified barriers. The research found that the main barriers for successful implementation of Common Data Environment (CDE) systems are the use of multiple communication channels, low awareness of the benefits of CDE and insufficient user training and digital skills. These findings are of critical importance for construction professionals, project managers and policy makers looking to improve collaboration, reduce inefficiencies and promote digital transformation in construction projects. The findings encourage future research into targeted training programmes, unified communication protocols and awareness campaigns to improve the uptake of CDE systems and promote a more integrated and efficient construction industry.
Keywords
analytic hierarchy process (AHP); building information modelling (BIM); common data environment (CDE); communication in construction
Hrčak ID:
348700
URI
Publication date:
30.6.2026.
Visits: 0 *