Original scientific paper

Multi-Agent Modeling in Managing Six Sigma Projects

K. Y. Chau ; chool of Economics and Business Administration, Beijing Normal University, Beijing, China
S. B. Liu ; chool of Economics and Business Administration, Beijing Normal University, Beijing, China
C. Y. Lam ; Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong

Abstract

In this paper, a multi-agent model is proposed for considering the human resources factor in decision making in relation to the six sigma project. The proposed multi-agent system is expected to increase the acccuracy of project prioritization and to stabilize the human resources service level. A simulation of the proposed multi- agent model is conducted. The results show that a multi-agent model which takes into consideration human resources when making decisions about project selection and project team formation is important in enabling efficient and effective project management. The multi-agent modeling approach provides an alternative approach for improving communication and the autonomy of six sigma projects in business organizations.

Keywords

Modeling; Multi-agents; Simulation; Six Sigma

Hrčak ID:

66753

URI

https://hrcak.srce.hr/66753

Publication date:

15.3.2009.

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