Tourism and hospitality management, Vol. 24 No. 1, 2018.

Table of contents

Full text

Editorial (page III-V)

Dora Smolčić Jurdana, Sandra Janković
Editorial

Role of Cognitive Style of a Manager in the Development of Tourism Companies’ Dynamic Capabilities (page 1-21)

Oleksandr P. Krupskyi, Tetiana Grynko
Original scientific paper

Modeling Chinese post-90'2 tourism loyalty to the ex-rival state using the perceived value approach (page 23-40)

Li-Pin Lin, Shu-Chun Huang
Original scientific paper

Tourism Infrastructure, Recreational Facilities And Tourism Development (page 41-62)

Ante Mandić, Željko Mrnjavac, Lana Kordić
Original scientific paper

Customer Relationship Management (CRM) In Small And Medium Tourism Enterprises: A Dynamic Capabilities Perspective (page 63-86)

Vu Minh Ngo, Drahomira Pavelkova, Quyen Phu Thi Phan, Ninh Van Nguyen
Original scientific paper

Looking for evidence that place of residence influenced visitor attitudes to feeding wild dolphins (page 87-105)

Jessica Patroni, Alicia Day, Diane Lee, Jennifer Kim Lian Chan, David Kerr, David Newsome, Greg D Simpson
Original scientific paper

Review of Optimism, Creativity and Spirituality in Tourism Research (page 107-117)

Soraia Garcês, Margarida Pocinho, Saul Neves de Jesus
Preliminary communication

Effects of Brand Experience on Brand Loyalty in Indonesian Casual Dining Restaurant: Roles of Customer Satisfaction and Brand of Origin (page 119-132)

Ananda Sabil Hussein
Preliminary communication

Comment And Comment Response Strategies - An Analysis Of Gay Hotel Guests’ Comments And Managers’ Responses (page 133-149)

Bình Nghiêm-Phú
Preliminary communication

The antecedents and consequences of customer satisfaction in tourism: a systematic literature review (page 151-183)

María-Victoria Sánchez-Rebull, Veronika Rudchenko, Juan-Carlos Martín
Review article

The Factors That Influence The Boundary Between The Markets Of Competing Tourist Destinations (page 185-196)

Kenichi Shimamoto
Review article

Tourist's motivations to travel: A theoretical perspective on the existing literature (page 197-211)

Anish Yousaf, Insha Amin, Jose Antonio C. Santos
Review article

Social Media Use Among Czech University Students During the Travel Process (page 213-227)

Lucie Sara Zavodna, Jan Zavodny Pospisil
Review article

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