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  • Publication date: 28.06.2022.
  • Published on HRČAK: 28.06.2022.

Table of contents

Full text

Internal Communication and Employee Satisfaction in Hospitality (page 1-16)

Ana Čuić Tanković, Ivana Bilić, Iva Brajković
Original scientific paper


Analyzing Service Failures When Shopping For Supplements Online Among College Students (page 17-30)

Thomas O. Uitz, Eva Jančíková
Preliminary communication


Estimating the Usefulness of ICT Tools for Implementing Critical Thinking in Higher Education (page 31-44)

Marko Hell, Ante Knežević, Ivan Kekez
Preliminary communication


Exploring Underlying Dimensions of Unemployment Benefits in Slovenia and Enterprise-Level Implications (page 45-62)

Laura Južnik Rotar, Sabina Krsnik
Preliminary communication


New and old dual economy (page 63-81)

Milenko Popović, Ivan Radević
Preliminary communication


Perception of CSR by Czech consumers – An in-depth analysis (page 97-121)

Vít Hinčica, Hana Řezanková, Jennifer Břečková
Preliminary communication


Women's overload during the pandemic: Unpaid care work, financial well-being, and stress (page 123-150)

Ivana Bulog, Sandra Pepur, Ana Rimac Smiljanić
Original scientific paper


How effective complaint management affects customer retention: The case of group-buying site grouper.mk (page 151-166)

Nina Angelovska, Sasho Josimovski, Lidija Pulevska Ivanovska
Preliminary communication


Consumer-based brand equity: Do brand relationships matter? (page 191-212)

Maja Konečnik Ruzzier, Nuša Petek, Mojca Bavdaž
Preliminary communication


Exploring entrepreneurial alertness and entrepreneurial intention in times of the COVID-19 pandemic (page 237-249)

Dino Arnaut, Marina Stanić, Damir Bećirović
Preliminary communication


Towards sustainable value creation in Polish health resorts (page 269-286)

Agnieszka Kabalska
Case report, case study


Factors influencing the disclosure of additional financial and non-financial information by large enterprises (page 287-308)

Ana Rep, Sanja Sever Mališ, Kosjenka Dumančić
Preliminary communication


Strategic management accounting in Bulgarian manufacturing SMEs (page 309-321)

Lyudmila Mihaylova, Emil Papazov
Review article


Impact of the total reward management on performance of employees in commercial banks (page 323-335)

Theranda Beqiri, Brikend Aziri
Review article


The ‘Japanization’ debate from 1980 to 2000: A brief historical review (page 379-389)

Marilou Ioakimidis
Professional paper


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