Review article

Process decomposition as a basis for logistics performance measuring

Diana Božić orcid.org/0000-0003-0458-7382 ; Fakultet prometnih znanosti, Zagreb, Hrvatska
Krešimir Vrček ; Mola Mola d.o.o., Zagreb, Hrvatska
Ivona Bajor ; Fakultet prometnih znanosti, Zagreb, Hrvatska

Abstract

Observation of the supply chain elements and its technical and technological structure in the form of processes and activities that an element includes, it is extremely important when it is implemented in the form of qualitative and qualitative evaluation. When the concept of measurement is individually designed and well appointed, detailed decomposition of the business structure up to activities results in accurate and detailed data. The concept is formed for the purpose of achieving strategic business objectives, and can be done by establishing a direct link between the performance of the process, object measurement and information related to them. In this paper, the problems in defining logistics performance indicators are described. The concept of process decomposition as part of business process management is proposed, from the point of their efficiency and effectiveness measurement in order to better identify key performance indicators.

Keywords

logistics; business process management; performance measurement; supply chain

Hrčak ID:

112069

URI

https://hrcak.srce.hr/112069

Publication date:

10.12.2013.

Article data in other languages: croatian

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