Preliminary communication
Impulsive consumer behavior
Ružica Kovač Žnideršić
; Faculty of Economics in Subotica, University of Novi Sad, Subotica, Serbia
Aleksandar Grubor
; Faculty of Economics in Subotica, University of Novi Sad, Subotica, Serbia
Dražen Marić
orcid.org/0000-0001-9621-7906
; Faculty of Economics in Subotica, University of Novi Sad, Subotica, Serbia
Abstract
Research into consumer behaviour features as the foundation of all the planned and implemented marketing activities of a company. Consumer behaviour is determined by numerous factors, and is therefore characterised as highly complex and difficult to predict. A particular challenge for marketing science and practice is to research impulse consumer behaviour in shopping – a behaviour that occurs when consumers experience a sudden, powerful and persistent urge to buy something immediately. This article addresses some of the factors that cause consumers’ impulsive or impulse-driven behaviour, and also to point out some possible directions of thinking and future research, based on the experience from Serbia.
Keywords
consumer; consumers’ impulsive buying behaviour; situational factors; personality
Hrčak ID:
132607
URI
Publication date:
1.11.2014.
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