Review article
Challenges to probation officers’ job satisfaction - what can we learn from foreign policy and practice
Snježana Maloić
orcid.org/0000-0003-3899-0559
; Ministarstvo pravosuđa Republike Hrvatske, Sektor za probaciju – Središnji ured, Uprava za kazneno pravo i probaciju,
Neven Ricijaš
orcid.org/0000-0001-8107-8448
; Sveučilište u Zagrebu, Edukacijsko-rehabilitacijski fakultet, Odsjek za poremećaje u ponašanju, Zagreb
Abstract
The first professional probation officers in Croatia began their work in June 2011 when probation offices were opened. Preliminary research results on their work perception conducted in mid 2012 showed satisfactory initial motivation, job satisfaction and relatively low level of professional stress. The primary aim of this paper is to provide an overview of the international empirical research results in the area of work perception, experience, motivation, stress and burn-out, while putting them in the context of the current Croatian practice. This way, foreign experiences, policies and practice become a platform for learning from others’ experiences and may be used for improvement and prevention of different adverse effects in our working environment. In conclusion, the authors provide general guidelines and recommendations for Croatian context.
Keywords
probation; probation officers; motivation; job satisfaction; stress
Hrčak ID:
124770
URI
Publication date:
8.7.2014.
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