Original scientific paper
A CORRELATION BETWEEN EXISTENCE OF WORKPLACE MOBBING AND SUCCESSFUL ORGANIZATIONAL MANAGEMENT
Gabrijela Budimir Šoško
; University College of Economics, Entrepreneurship and Management Nikola Šubić Zrinski, Zagreb, Croatia
Ivica Katavić
orcid.org/0000-0001-5899-5301
; University College of Economics, Entrepreneurship and Management Nikola Šubić Zrinski, Zagreb, Croatia
Dragan Kopecki
; University College of Economics, Entrepreneurship and Management Nikola Šubić Zrinski, Zagreb, Croatia
Abstract
One definition of management says it is the activity aimed at achieving specific, pre-set goals by using activities of other people, and human resource management is one of the basic functions of each manager. On the other hand, workplace mobbing is a significant source of stress, and conflicts within the organization are causing a waste of time and also disrupt and distract employees from productive use of their time. Studies that deal with daily managers’ practice revealed that managers spend 42% of their time trying to achieve “reconciliation” when conflict occurs. Since the issue is not just about spending managers’ time to resolve the conflict, but also about wasting time of employees who are in conflict, it is clear that there are significant financial amounts involved. In addition, the dominance of vertical exposure to mobbing, primarily bossing which is a strategic mobbing and hostility by superiors towards the employee in a lower position, is evident from the studies dealing with exposure to workplace mobbing in and outside of Croatia. If we take into account the fact that the lack of management skills has been proved to be a major factor contributing to the workplace mobbing according to managers themselves, it is evident that this is a very complex problem that significantly threatens successful management. The aim of this paper is to point out the importance of recognizing the workplace mobbing as a significant factor that, in addition to other harmful consequences, negatively affects the management of the organization as well. In addition, the aim of this paper is to increase general awareness of this increasingly widespread problem, the consequences of which should certainly not be ignored. Secondary research conducted using methods of abstraction, description, comparison and classification has shown a correlation between the existence of mobbing in the workplace and successful organizational management of the organization indicating that the existence of mobbing in the workplace reduces the success of organizational management. These findings would certainly have to be incorporated into the everyday management practice in a way that when creating policies and procedures, particularly those related to human resource management, one should certainly implement a sufficient number of elements that will allow timely recognition of workplace mobbing, as well as procedures for the successful resolution of such cases.
Keywords
bossing; management; workplace mobbing
Hrčak ID:
159131
URI
Publication date:
3.6.2016.
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