Vallis Aurea, Vol. 2 No. 2, 2016.
Original scientific paper
https://doi.org/10.2507/IJVA.2.2.1.29
GENERAL CHANGES AS A CONDITION OF INCREASING THE EFFICIENCY OF PUBLIC ADMINISTRATION - THE CASE OF THE TAX ADMINISTRATION
Mario Hak
; Porezna uprava Požega
Hrvoje Budić
orcid.org/0000-0002-6668-9774
; Polytechnic in Pozega
Vjekoslav Pišmiš
; student Veleučilišta u Požegi
Abstract
Efficiency has long played a central role in the contested terrain of public administration values. This paper analyzes the existing business processes and explores how to determine the optimal model of business processes in the Tax Administration. The goal of this model of bussines is to increase business efficiency and reflecting on all users of the Tax Administration.
Keywords
Public administration; efficiency; business process; reorganization
Hrčak ID:
177982
URI
Publication date:
17.12.2016.
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