Business Excellence, Vol. 11 No. 2, 2017.
Preliminary communication
https://doi.org/10.22598/pi-be/2017.11.2.9
FACTORS ASSOCIATED WITH THE DIFFERENCES IN THE SAFETY ATTITUDES QUESTIONNAIRE 2006 SHORT FORM ASSESSMENT OF THE MANAGEMENT OF CROATIAN HOSPITALS
Maša Bulajić
; Marti Farm LLC
Heri Bezić
; University of Rijeka, Faculty of Economics and Business
Davor Plavec
; Children’s Hospital Srebrnjak, Zagreb, Faculty of Medicine
Abstract
Quality, safety and safety culture in healthcare have been recognized as topics of top priority worldwide. However, there is however an unmet need to develop and implement reliable measuring instruments. The measurable part of safety culture is understood as the safety climate and reflects the perception of professionals regarding safety issues at their workplace. It is proven that positive perception of healthcare professionals is related to the reduction of adverse events, adoption of safe behaviors, improved communication, job satisfaction, team work, etc. Safety Attitudes Questionnaire (SAQ) has been recognized as the only instrument measuring safety culture in a way that correlates with patients’ outcomes, as well as with safety climate. The aim of this study was to identify the factors associated with the differences in the
perception of safety climate among the management of Croatian hospitals using the Croatian translation of the SAQ 2006 Short Form Questionnaire assessment.Th e results of our study show that the safety climate, job satisfaction and working conditions are associated with the size of the hospital (the smaller the hospital, the more satisfied the management). It seems that smaller hospitals allow for better communication and enable a better safety climate. These results deserve further research to associate these results with patients’
outcomes, taking into account the differences in diagnoses, available diagnostics, guidelines, procedures and other parameters.
Keywords
attitudes; Croatia; differences; hospital management; SAQ 2006 Short Form
Hrčak ID:
192697
URI
Publication date:
20.12.2017.
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