Review article

PRINCIPLES OF A SUCCESSFUL COMMUNICATION IN HEALTH-CARE

Danijela Marojević Glibo ; University of Mostar
Davorka Topić Stipić orcid.org/0000-0002-1076-3322 ; University of Mostar

Abstract

Quick technological development in the society, the appearance of new media and social networks
has influenced the style and ways of communication in the health-care organizations. Doctors of
medicine, medical staff and other participants are faced with a larger amount of information
about the patients and therefore are forced to quick changes in communication. New techniques
of communication have become a challenge for the health-care workers. This has influenced the
change of programmes in the academic study of this interdisciplinary subject but also the appearance
of numerous other forms of communication. A successful cure today and in the future is and
will be based on a successful communication with the patients. That relationship is a challenge to
the health-care institutions, medical staff, but also to the whole society.

Keywords

communication; information; doctor of medicine; patient; nurse; health-care organization; bad news

Hrčak ID:

233779

URI

https://hrcak.srce.hr/233779

Publication date:

4.6.2019.

Article data in other languages: croatian

Visits: 4.678 *