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Original scientific paper

MANAGEMENT OF THE CLINICAL HEALTH CARE STANDARDIZATION PROCESS

Advija Kadrić ; Clinical center of the University of Sarajevo, Sarajevo, Bosnia and Herzegovina
Amer Ovčina orcid id orcid.org/0000-0001-9502-4942 ; University of Sarajevo, Faculty of Health Studies, Sarajevo, Bosnia and Herzegovina
Aida Ramić orcid id orcid.org/0000-0001-5715-8739 ; University of Sarajevo, Faculty of Health Studies, Sarajevo, Bosnia and Herzegovina
Emilija Hrapović orcid id orcid.org/0000-0001-7774-6802 ; University ''VITEZ'', Travnik, Bosnia and Herzegovina
Ernela Eminović ; Clinical center of the University of Sarajevo


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Abstract

An educated nurse has abilities to recognize and assess patients’ healthcare needs. Following the identified needs, the nurse organizes a healthcare process that meets the needs of patients. By standardizing education and professional practice, and recording the work of a nurse, the changes that are taking place in the nursing profession are recognizable. Certain activities related to the management and quality control of health services have set new requirements but also challenges for nurses and technicians. Traditional care, which until now was carried out exclusively on the doctor's order, has now been replaced by modern health care. The purpose of modern health care is an individual approach for each patient, which is properly recorded in the health care documentation. The study is exploratory, descriptive, analytical, and comparative. The author's original questionnaire was used as a study instrument, created based on a review of scientific and professional literature and experiences from clinical practice. The results of statistical data analysis are presented in tables and graphs by the absolute number of cases and percentages. Comparison and influence of individual factors were examined using the chi-square test, with test results considered significant at the 95% confidence level (p <0.05). The analysis was conducted using the IBM Statistics SPSS v 25.0 sociological study package (Chicago, Illinois, USA). Nurses believe that quality health care contributes to a faster process of treating patients in 91.6% of cases and that partial contributions are considered by 7.6% of them. Only one respondent believes that quality health care does not contribute to a faster healing process. Nurses believe that their colleagues provide the health care process in whole or in part in a quality, safe and equal way. This study confirmed that standardization has a positive impact on building the identity, integrity, and autonomy of the nursing profession, and it achieves the precondition for certification and accreditation of a health institution.

Keywords

standardization; clinical health care; nursing; quality; health care process;

Hrčak ID:

283633

URI

https://hrcak.srce.hr/283633

Publication date:

16.9.2022.

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