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Review article

Quality Gurus

Marija Šiško Kuliš orcid id orcid.org/0000-0003-1477-5301 ; HEP Proizvodnja d.o.o. + Fakultet elektrotehnike, strojarstva i brodogradnje Split, Gundulićeva 42, 21000 Split, Croatia
Zvonko Mrduljaš ; HEP Proizvodnja d.o.o. + Fakultet elektrotehnike, strojarstva i brodogradnje Split, Gundulićeva 42, 21000 Split, Croatia


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Abstract

Since the beginning of industrial production to the present, quality has been evolving from simple control through quality assurance and quality management to perfection level. An important role in the development of ideas about quality, as well as its implementation in the economy was played by the Quality Gurus. The aim of this work is to review the most important contribution, with basic biographical information, of nine major Quality Gurus: Edward Deming, Joseph
Juran, Philip Crosby, Kaoru Ishikawa, Genichi Taguchi, Armand Feigenbaum, Shigeo Shing, Tom Peters and Claus Moller.

Keywords

quality guru; quality; improvement

Hrčak ID:

40971

URI

https://hrcak.srce.hr/40971

Publication date:

30.9.2009.

Article data in other languages: croatian

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