Tehnički glasnik, Vol. 15 No. 2, 2021.
Pregledni rad
https://doi.org/10.31803/tg-20210429105337
The Five Dimensions of Digital Technology Assessment with the Focus on Robotic Process Automation (RPA)
Bernhard Axmann
orcid.org/0000-0002-0190-6547
; Faculty of Engineering and Management, Technischen Hochschule Ingolstadt, Esplanade 10, D-85049 Ingolstadt, Germany
Harmoko Harmoko
orcid.org/0000-0003-4707-2960
; The Centre for Applied Research (ZAF), Technischen Hochschule Ingolstadt, Esplanade 10, D-85049 Ingolstadt, Germany
Sažetak
In Technology Management, the assessment of new digital technologies is a challenging process. Most assessments are focusing on cost & benefit. These approaches often fail because main points are neglected. In this paper, the holistic approach of "The Five Dimensions of Digital Technology Assessment" will be described with the example of RPA (Robotic Process Automation). RPA is one of the most promising technologies to save data processing efforts in the office. The Five Dimensions of RPA Assessment is performed by assessing the benefits, technology readiness, usability, company readiness, and the costs that burden the company in the RPA implementation.
Ključne riječi
assessment; benefit; company readiness; cost; RPA (Robotic Process Automation); technology readiness; usability
Hrčak ID:
258438
URI
Datum izdavanja:
8.6.2021.
Posjeta: 4.378 *