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Tourism and hospitality management, Vol. 17 No. 2, 2011

Other

Hotel housekeeping occupational stressors in Norway

Matthew H. T. Yap ; César Ritz Colleges, Switzerland

Fulltext: english, pdf (54 KB) pages 291-294 downloads: 2.936* cite
APA 6th Edition
Yap, M.H.T. (2011). Hotel housekeeping occupational stressors in Norway. Tourism and hospitality management, 17 (2), 291-294. Retrieved from https://hrcak.srce.hr/75222
MLA 8th Edition
Yap, Matthew H. T.. "Hotel housekeeping occupational stressors in Norway." Tourism and hospitality management, vol. 17, no. 2, 2011, pp. 291-294. https://hrcak.srce.hr/75222. Accessed 6 Dec. 2019.
Chicago 17th Edition
Yap, Matthew H. T.. "Hotel housekeeping occupational stressors in Norway." Tourism and hospitality management 17, no. 2 (2011): 291-294. https://hrcak.srce.hr/75222
Harvard
Yap, M.H.T. (2011). 'Hotel housekeeping occupational stressors in Norway', Tourism and hospitality management, 17(2), pp. 291-294. Available at: https://hrcak.srce.hr/75222 (Accessed 06 December 2019)
Vancouver
Yap MHT. Hotel housekeeping occupational stressors in Norway. Tourism and hospitality management [Internet]. 2011 [cited 2019 December 06];17(2):291-294. Available from: https://hrcak.srce.hr/75222
IEEE
M.H.T. Yap, "Hotel housekeeping occupational stressors in Norway", Tourism and hospitality management, vol.17, no. 2, pp. 291-294, 2011. [Online]. Available: https://hrcak.srce.hr/75222. [Accessed: 06 December 2019]

Abstracts
Stress is evident in the Norwegian hotel industry and requires urgent attention as portrayed in Annbjørg’s housekeeping managerial occupation. Annbjørg’s occupational stressors derived from weak control of and support for demanding jobs in the housekeeping department and possibly under-reward in comparison to her tireless efforts. Hence, this case study provides a platform for educators, trainers, managers, students and learners to critically examine, discuss
and argue managerial occupational stress and interventions set within the Norwegian hotel housekeeping context.

Keywords
Occupational stress; Occupational stress intervention; Housekeeping department; Norway; Work-family enrichment; Management

Hrčak ID: 75222

URI
https://hrcak.srce.hr/75222

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