Prethodno priopćenje
Middle-up-down and top-down approaches: Strategy implementation, uncertainty, structure, and foodservice segment
Robert J. Harrington
; School of Hospitality and Tourism Management, University of Guelph, Canada
K. W. Kendall
; School of Hospitality Business Management College of Business and Economics, Washington State University, Pullman, USA
Sažetak
This study explores the relationship between various profiles of the strategy implementation process and managers' perception of the task environment, complexity and dynamism. This study addresses the following research questions: Do differences exist between levels of perceived environmental change/uncertainty and users of middle-up-down and top-down strategy implementation approaches? And, does this relationship become more meaningful when ownership, firm structure and foodservice segment characteristics are considered? There has been very little research on the food service industry that assesses the relationship between eleven task environment measures of complexity and dynamism and the use of a predominately top-down or middle-up-down approach to the implementation of strategies. Using a sample of food industry managers, multiple discriminate analysis (MDA) was used to predict the use of implementation strategies. Substantive differences appear to exist between levels of perceived environmental change/uncertainty and users of middle-up-down and top-down strategy implementation approaches for foodservice firms. The ability to correctly classify users of middle-up-down and top-down approaches using a multivariate combination of environmental variables is improved radically when ownership, firm structure, and market segment classifications were are considered. Taken as a whole, the findings are most convincing and support the basic hypotheses. Study findings indicate that a broad brushstroke approach to determining whether a middle-updown or top-down is used or appropriate based on the perceived task environment may not be valuable. The results support previous findings in other industries in that the prediction is better for market segments served and the public versus private nature of the firms involved.
Ključne riječi
middle-up-down; top-down; implementation; change; uncertainty; foodservice
Hrčak ID:
161576
URI
Datum izdavanja:
11.12.2006.
Posjeta: 1.158 *