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Consumer’s and merchant’s confidence in internet payments

Franc Bračun ; Abanka Vipa plc.

Puni tekst: engleski, pdf (254 KB) str. 1-29 preuzimanja: 325* citiraj
APA 6th Edition
Bračun, F. (2003). Consumer’s and merchant’s confidence in internet payments. Management, 8 (2), 1-29. Preuzeto s https://hrcak.srce.hr/184539
MLA 8th Edition
Bračun, Franc. "Consumer’s and merchant’s confidence in internet payments." Management, vol. 8, br. 2, 2003, str. 1-29. https://hrcak.srce.hr/184539. Citirano 11.12.2019.
Chicago 17th Edition
Bračun, Franc. "Consumer’s and merchant’s confidence in internet payments." Management 8, br. 2 (2003): 1-29. https://hrcak.srce.hr/184539
Harvard
Bračun, F. (2003). 'Consumer’s and merchant’s confidence in internet payments', Management, 8(2), str. 1-29. Preuzeto s: https://hrcak.srce.hr/184539 (Datum pristupa: 11.12.2019.)
Vancouver
Bračun F. Consumer’s and merchant’s confidence in internet payments. Management [Internet]. 2003 [pristupljeno 11.12.2019.];8(2):1-29. Dostupno na: https://hrcak.srce.hr/184539
IEEE
F. Bračun, "Consumer’s and merchant’s confidence in internet payments", Management, vol.8, br. 2, str. 1-29, 2003. [Online]. Dostupno na: https://hrcak.srce.hr/184539. [Citirano: 11.12.2019.]

Sažetak
Performing payment transactions over the Internet is becoming increasingly important. Whenever one interacts with others, he or she faces the problem of uncertainty because in interacting with others, one makes him or herself vulnerable, i.e. one can be betrayed. Thus, perceived risk and confidence are of fundamental importance in electronic payment transactions. A higher risk leads to greater hesitance about entering into a business relationship with a high degree of uncertainty; and therefore, to an increased need for confidence. This paper has two objectives. First, it aims to introduce and test a theoretical model that predicts consumer and merchant acceptance of the Internet payment solution by explaining the complex set of relationships among the key factors influencing confidence in electronic payment transactions. Second, the paper attempts to shed light on the complex interrelationship among confidence, control and perceived risk. An empirical study was conducted to test the proposed model using data from consumers and merchants in Slovenia. The results show how perceived risk dimensions and post-transaction control influence consumer’s and merchant’s confidence in electronic payment transactions, and the impact of confidence on the adoption of mass-market on-line payment solutions.

Ključne riječi
e-commerce; on-line payment; trust; risk management

Hrčak ID: 184539

URI
https://hrcak.srce.hr/184539

Posjeta: 371 *