hrcak mascot   Srce   HID

Izvorni znanstveni članak
https://doi.org/10.20867/thm.16.2.1

The effects of perceived organisational support on employees' affective outcomes: evidence from the hotel industry

Ulker Colakoglu ; Adnan Menderes University, Scool of Tourism and Hospitality Management Cumhuriyet, Aydin, Turkey
Osman Culha ; Yasar University, Department of Tourism and Hotel Management Selcuk Yasar Campus, Izmir, Turkey
Hakan Atay ; Adnan Menderes University, School of Tourism and Hospitality Management, Aydin, Turkey

Puni tekst: engleski, pdf (217 KB) str. 125-150 preuzimanja: 16.877* citiraj
APA 6th Edition
Colakoglu, U., Culha, O. i Atay, H. (2010). The effects of perceived organisational support on employees' affective outcomes: evidence from the hotel industry. Tourism and hospitality management, 16 (2), 125-150. https://doi.org/10.20867/thm.16.2.1
MLA 8th Edition
Colakoglu, Ulker, et al. "The effects of perceived organisational support on employees' affective outcomes: evidence from the hotel industry." Tourism and hospitality management, vol. 16, br. 2, 2010, str. 125-150. https://doi.org/10.20867/thm.16.2.1. Citirano 17.09.2021.
Chicago 17th Edition
Colakoglu, Ulker, Osman Culha i Hakan Atay. "The effects of perceived organisational support on employees' affective outcomes: evidence from the hotel industry." Tourism and hospitality management 16, br. 2 (2010): 125-150. https://doi.org/10.20867/thm.16.2.1
Harvard
Colakoglu, U., Culha, O., i Atay, H. (2010). 'The effects of perceived organisational support on employees' affective outcomes: evidence from the hotel industry', Tourism and hospitality management, 16(2), str. 125-150. https://doi.org/10.20867/thm.16.2.1
Vancouver
Colakoglu U, Culha O, Atay H. The effects of perceived organisational support on employees' affective outcomes: evidence from the hotel industry. Tourism and hospitality management [Internet]. 2010 [pristupljeno 17.09.2021.];16(2):125-150. https://doi.org/10.20867/thm.16.2.1
IEEE
U. Colakoglu, O. Culha i H. Atay, "The effects of perceived organisational support on employees' affective outcomes: evidence from the hotel industry", Tourism and hospitality management, vol.16, br. 2, str. 125-150, 2010. [Online]. https://doi.org/10.20867/thm.16.2.1

Sažetak
Previous studies mainly analysed the relationship between perceived organisational support and organisational commitment in a direct way. Limited studies of tourism, however, have found that job satisfaction is a mediator variable in the relationship between perceived organisational support and organisational commitment. The aim of this study is, (i) to analyse the effect of organisational support on job satisfaction, (ii) to analyse the effect of organisational support on the dimensions of organisational commitment, (iii) to analyse the effect of job satisfaction on the dimensions of organisational commitment, and (iv) to analyse the mediating effect of job satisfaction on the relationship between perceived organisational support and dimensions of organisational commitment based on an empirical study. The relationship between the variables was analysed by using a multivariate data analysis. Besides this, in the study, the mediating effect of job satisfaction on the relationship between perceived organisational support and the dimensions of organisational commitment was analysed by the technique recommended by Baron and Kenny (1986) and the Sobel test. The findings indicated that perceived organisational support had a significant positive effect on job satisfaction, affective, normative and continuous commitment. Job satisfaction had a significant positive effect on affective, normative and continuous commitment as well. Besides this, job satisfaction played a partial mediating role between perceived organisational support and dimensions of organisational commitment. Implications were presented for hotel managers who want to keep and encourage their employees to work in the hotel industry.

Ključne riječi
Perceived organisational support; Job satisfaction; Organisational commitment; Hotel; Turkey

Hrčak ID: 62266

URI
https://hrcak.srce.hr/62266

Posjeta: 18.455 *